Datenschutzerklärung

Privacy Policy

Data Protection Information

(1) General Principles

Clemens Stockhammer is committed to protecting the privacy of customers and to treating personal data confidentially. The data protection practices are described in this Privacy Policy. Personal data is collected and processed exclusively on the basis of the applicable legal provisions of the General Data Protection Regulation (GDPR) and the Telecommunications Act (TKG).

(2) Collection and Processing of Personal Data

To fulfill your order, it is necessary for you to provide certain information, including:

Name
Email address
Postal address
Payment information
Order details

This information is transmitted to Clemens Stockhammer via the online shop operated at www.space-clemens.com, using the e-commerce platform Shopify, and is processed for the purpose of handling your order.

In addition, your data is stored for contract processing and to facilitate the purchasing process. Cookies are used, among other things, to temporarily store certain information (e.g. IP address, session data).

(3) Data Processing on the Website & Cookies

When you visit our website www.space-clemens.com, certain data is automatically collected for technical reasons, including:

Your IP address
Start and end of your session
Information about your browser and operating system

This processing is carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Our website uses cookies to improve user experience. Some cookies remain stored on your device until you delete them manually. Disabling cookies may limit the functionality of the website.

(4) Newsletter & Marketing Communications

By subscribing to the newsletter, you agree to receive regular information and offers by email. You may withdraw your consent at any time by using the unsubscribe link included in each newsletter.

(5) Disclosure of Personal Data to Third Parties

Your personal data is disclosed to third parties only in the following cases:

Payment processing: Your payment data is transmitted to the relevant bank or payment service provider (e.g. Shopify Payments, SumUp).
Shipping service providers: For delivery of your orders, your address and contact details are transmitted to the respective shipping provider (e.g. GLS, Austrian Post).
Accounting & tax purposes: Tax advisors receive access to necessary invoicing data within the scope of statutory obligations (e.g. tax law).
Legal obligations: Data may be disclosed where required by law or by official authorities.

(6) Data Retention and Deletion

If you cancel the purchasing process, the data stored by us will be deleted.

If a contract is concluded, all data will be stored until the expiry of the statutory retention periods:

Tax law retention obligation: 7 years
Product liability & warranty: 10 years

(7) Your Rights under the GDPR

As a data subject, you have the right to:

Access: You may request information at any time about which personal data is stored about you.
Erasure: You may request deletion of your data, provided no statutory retention obligations apply.
Rectification: You may request correction of inaccurate data.
Restriction of processing: In certain cases, you may request that your data be processed only to a limited extent.
Data portability: You may request that your personal data be provided in a structured, commonly used format.
Objection: You may object to the processing of your data, in particular for direct marketing purposes.
Complaint: If you believe that your data protection rights have been violated, you may contact the competent data protection authority or us directly.